We feel the relationship with the customer is extremely important. Not only the relationship between KleanSlate and the client but perhaps more importantly, between the maid and the client. A prospering relationship is built upon trust, learning one another and effective communication – this can only be achieved over time. For this reason, we make every effort to ensure the same person services your home each visit. We take this one-step further, when the regular house cleaner cannot make it, we have designated back-ups so as to ensure that, even though it will not occur frequently, we maintain consistency with the back-up too.